Cookie policy

Updated – November 2023
Review Date – November 2024

This policy relates to Let Me Play Ltd, Inspire ATA Ltd and LMP Action C.I.C, known as “LMP
Group” or “the company”. The policy applies to all three companies and is the standard by
which we adhere to.

LMP Group (herein referred to as ‘LMP Group’, ‘us’, ’we’, ‘our’), company no. 05536416. We
ask that you read this Cookie Policy (the ‘Policy’) carefully as it contains important
information on the use of cookies on our website.

In the Policy, references to ‘you’ and ‘your’ are references to the user and/or browser of
www.supportingeducation.com and associated services (the ‘Site’).

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you
visit a website. Cookies are widely used by online service providers to help build a profile of
users. They are also used to make websites work, or work more efficiently, as well as to
provide information to the owners of the site. Some of this data will be aggregated or
statistical, which means that we will not be able to identify you individually.

You can set your browser not to accept cookies and the information below explains how to
remove cookies from your browser. However, some of the Site features may not function as
a result. For further information visit https://www.aboutcookies.org.

Types of cookies

Source
There are two main sources of cookies:

• ‘First party’ cookies that are set by us when using the Site
• ‘Third party’ cookies are for third-party websites such as Facebook or Google to
  display online advertising and social sharing features

Duration

Cookies will usually be kept for a specified duration, either as a session cookie or persistent
cookies: –

• Session cookies — these cookies allow the Site to link your actions during a
  particular browser session. They expire each time you close your browser and do not
  remain on your device afterwards.
•  Persistent cookies — these cookies are stored on your device in between browser
  sessions. They allow your preferences or actions across the Site to be remembered.

They will remain on your device until they expire, or until you delete them from your
cache.

Necessary Cookies

Necessary cookies are required to enable the basic features of this site, such as providing
secure log-in or adjusting your consent preferences. These cookies do not store any
personally identifiable data.

cookieyes-consent
CookieYes sets this cookie to remember users’ consent preferences so that their
preferences are respected on subsequent visits to this site. It does not collect or store any
personal information about the site visitors.

_GRECAPTCHA (Google)
Google Recaptcha service sets this cookie to identify bots to protect the website against
malicious spam attacks.Personal and non-personal identification information

Analytical Cookies

Analytical cookies are used to understand how visitors interact with the website. These
cookies help provide information on metrics such as the number of visitors, bounce rate,
traffic source, etc.

_ga_*
Google Analytics sets this cookie to store and count page views.
Google Analytics sets this cookie to calculate visitor, session and campaign data and track
site usage for the site’s analytics report. The cookie stores information anonymously and
assigns a randomly generated number to recognise unique visitors.

_fbp
Facebook sets this cookie to display advertisements when either on Facebook or on a digital
platform powered by Facebook advertising after visiting the website.

_gid
Google Analytics sets this cookie to store information on how visitors use a website while
also creating an analytics report of the website’s performance. Some of the collected data
includes the number of visitors, their source, and the pages they visit anonymously.

_gat_UA-*
Google Analytics sets this cookie for user behaviour tracking.
DRIFT_visitCounts
Drift sets this cookie to determine the number of visits of the specific visitor.

CONSENT
YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical
data.

Advertisement Cookies

Advertisement cookies are used to provide visitors with customized advertisements based
on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

sc_at
Snapchat sets this cookie to show relevant advertising based on the user’s movement.

YSC
YouTube sets this cookie to track the views of embedded videos on YouTube pages.

VISITOR_INFO1_LIVE
YouTube sets this cookie to measure bandwidth, determining whether the user gets the
new or old player interface.

test_cookie
doubleclick.net sets this cookie to determine if the user’s browser supports cookies.

IDE
Google DoubleClick IDE cookies store information about how the user uses the website to
present them with relevant ads according to the user profile.

yt-remote-device-id
YouTube sets this cookie to store the user’s video preferences using embedded YouTube
videos.

yt.innertube::requests
YouTube sets this cookie to register a unique ID to store data on what videos from YouTube
the user has seen.

yt.innertube::nextId
YouTube sets this cookie to register a unique ID to store data on what videos from YouTube
the user has seen.

yt-remote-connected-devices
YouTube sets this cookie to store the user’s video preferences using embedded YouTube
videos.Contact us

Functional Cookies

Functional cookies help perform certain functionalities like sharing the content of the
website on social media platforms, collecting feedback, and other third-party features.

X-AB
Adobe Analytics sets this cookie in context with multi-variate testing. This is a tool used to
combine or change content on the website. This allows the website to find the best
variation or edition of the site.

_scid
This cookie is set by Snapchat to store Snapchat Pixel unique ID of the User.
drift_campaign_refresh
Drift sets this cookie as a unique ID for the specific user. This allows the website to target
the user with relevant offers through its chat functionality.

drift_aid
Drift sets this cookie as a session identifier token. It is used to tie the visitor on your website
to a current website session within the Drift system. This enables session-specific features,
such as popping up a message only once during a 30 minute session to prevent a disruptive
experience.

Drift sets this cookie as a session identifier token. It is used to tie the visitor on your website
to a current website session within the Drift system. This enables session-specific features,
such as popping up a message only once during a 30 minute session to prevent a disruptive
experience.

Why do we use cookies?

In May 2018 the European General Data Protection Regulations (GDPR) and the UK Data
Protection ACT (DPA) went into force. The new regulations strengthen individuals’ rights on
how their personal data is used.

How do I manage my cookies?

We will ask for your permission to place cookies or other similar technologies on your
device, except where they are essential to provide you with a service that you have
requested (e.g., to enable you to put items in your shopping basket and to use our check-
out process).

There is a notice on the Site which describes how we use cookies where you can filter your
cookie preferences when using the Site.

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies
are not accepted. If you do this, please be aware that you may lose some of the functionality
of the Site. For further information about cookies and how to disable them please go to the
Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-
public/online/cookies/. You can disable cookies yourself by following the steps at this
link: https://www.aboutcookies.org.uk/managing-cookies. You can also follow the steps set
out in the cookie banner on entering the Site.

Changes to the policy

We may update this Policy from time to time, so you may wish to check it each time you
access or submit personal information to us. The date of the most recent revisions will
appear below:

Personal and non-personal identification information

At LMP, we may collect personal identification information from users in a variety of ways,
including, but not limited to, when users visit our website, register on the site, place an
order, subscribe to newsletters, fill out a form, and in connection with other activities,
services or resources we make available on our website. Users may be asked for, name,
email address, phone number, credit card information. We will only collect personal
identification information for users if they voluntarily submit such information to us. Users
can always decline to supply personal identification information, except that may prevent
them from engaging in certain site-related activities. LMP may collect personal data about
you on this website, including information in which you volunteer. Information in which you
provide may on occasion be made available to third parties and/or educational partners for
the purposes of, but not limited to, in which you provided it.

LMP collects statistical information such as page view, and browser statistics. These are
collected anonymously and are strictly not sold or disclosed to others.

We may collect non-personal identification information about users when they interact with
the site. Non–personal identification information may include, but is not limited to, browser
name, the type of computer and technical information about users’ means of connection to
the site. This may include the operating system and the internet service providers utilised
and other similar information.

All clients may request access to the personal details collected by LMP in relation to
themselves and the services owned by them. LMP ensures all information is correct and up
to date and will amend any issues or changes to details upon request.

LMP does not retain clients’ personal information longer than is necessary for the purposes
of compliance with the law and routine administration.

LMP keeps client information on controlled facilities, which are secured against
unauthorised access. Proof of identity will be required before information is released to any
person, including the client. LMP typically communicates with its clients through a
combination of Phone, Written, and Email correspondence.

We strictly do not knowingly collect personal information from children under the age of 16.
If you are under the age of 16, please do not submit any personal information through any
site services. We encourage parents and legal guardians to monitor their children’s Internet
usage and to help enforce this policy by instructing their children never to provide personal
information through this site without parental supervision.

Acceptance of the terms

By using this site, you are accepting of the policy and terms of services stated above. If you
do not agree with this policy, please do not use our site. Your use of the site following the
posting of changes to this policy will be deemed your acceptance of those changes.
Contact us

We are committed to respecting and protecting your privacy and personal data. If you have
any questions or concerns regarding your personal data or our privacy policy, please
email info@lmp-group.co.uk